Please be advised that the guarantee on our product NOISELEZZ, covers the purchaser for 30 days, from the date of purchase, for use straight out of the box only.
If you decide to mould the product yourself as the video demonstrates, the guarantee becomes void; the reason for this is simply because we have no control over whether our moulding instructions will be accurately followed by the purchaser. EXCESSIVE HEAT, in any form can cause irrevocable damage to the device. For most people, they require time for their body’s to adjust; some soreness or irritation is normal and usually disappears within a few days. We apologize that the video does not make this clear.